How We Use Your Information
We only process your information where we have a lawful basis under UK GDPR.
We use your information to:

• Provide accounting services

• Prepare annual accounts

• Submit tax returns

• Process payroll

• Submit VAT Returns

• Process CIS Returns

• Register businesses with HMRC

• Communicate with you

• Verify your identity

• Comply with Anti-Money Laundering Regulations

• Improve our services

• Send important updates regarding your account

• Meet our legal obligations

Anti-Money Laundering
As an Accountancy Service Provider, we are legally required to verify the identity of our clients under the Money Laundering Regulations.
This may include:

• Identity verification

• Address verification

• Risk assessments

• Source of funds checks

• Ongoing monitoring

We may retain these records for up to five years after our business relationship ends, as required by law.
Lawful Basis for Processing
We process your information under one or more of the following legal bases:

• Performance of a Contract

• Legal Obligation

• Legitimate Interests

• Consent (where applicable)

Sharing Your Information
We never sell your personal information.
We may share information with:

• HM Revenue & Customs (HMRC)

• Companies House

• Pension providers

• Banking institutions (where authorised)

• Software providers including QuickFile, Xero, BrightPay and QuickBooks

• Legal advisers

• Regulatory authorities

• Cloud hosting providers

• Government agencies where required by law

All third parties are required to keep your information secure.
Data Security
We take appropriate technical and organisational measures to protect your information, including:

• Secure encrypted cloud storage

• Password-protected systems

• Multi-factor authentication

• Restricted staff access

• Secure backups

• Antivirus protection

• Staff confidentiality agreements

Data Retention
We retain information only for as long as necessary.
Typically:
InformationRetention Period
Client Accounting Records6 Years
Tax Records6 Years
Payroll Records6 Years
AML Records5 Years after the business relationship ends
Website EnquiriesUp to 2 Years
Your Rights
Under UK GDPR you have the right to:

• Access your personal information

• Correct inaccurate information

• Request deletion (where legally permitted)

• Restrict processing

• Object to processing

• Request data portability

• Withdraw consent where applicable

• Lodge a complaint with the Information Commissioner's Office (ICO)

Cookies
Our website uses cookies to improve your browsing experience.
Cookies help us:

• Remember your preferences

• Improve website performance

• Analyse website traffic

• Measure marketing performance

You can disable cookies through your browser settings.
Third-Party Services
Our website may contain links or integrations with third-party services including:

• Google Analytics

• Google Maps

• Google Calendar

• WhatsApp

• Facebook

• LinkedIn

• Xero

• QuickFile

• BrightPay

Each provider has its own privacy policy.
International Transfers
Where our service providers store information outside the United Kingdom, we ensure appropriate safeguards are in place in accordance with UK GDPR.
Children's Privacy
Our services are intended for individuals aged 18 or over.
We do not knowingly collect information from children.
Changes to this Policy
We may update this Privacy Policy from time to time.
The latest version will always be available on this page.
Contact Us
If you have any questions regarding this Privacy Policy or how we process your personal information, please contact us.
C&V Accounting Limited
📧 Email: info@cvaccounting.co.uk
📞 Telephone: +44 1707 241 275
💬 WhatsApp: 07494 128049
Complaints
If you are unhappy with how we handle your personal information, you may contact:
Information Commissioner's Office (ICO)
Website: https://ico.org.uk
Telephone: 0303 123 1113